Posts Tagged ‘online marketing for small business’

Attract Quality Visitors to Your Small Business Website

Tuesday, April 14th, 2009

Attracting quality visitors to your small business website isn’t easy, and you won’t always know what exactly worked–but your efforts will garner results if you’re tenacious. I bet you thought I was going to say patient, but patience isn’t enough. Dogged determination and hard work are just the beginning and the key to your success is in setting goals, making plans to get there, and then tracking your results so you know when you’re doing something right.

What are your initial goals for your website? Do you want to shoot for sheer volume to start off? Or would you rather judge the online presence of your success by sales? Both are valid.

The first step most website owners use is to sign up for Google Analytics. You need to watch your traffic for about three months to get a good idea of how you’re doing. Are there certain days that traffic spikes? Is it after you send out an e-newsletter or email promotions?

There are two kinds of visitors: one time visitors and repeat visitors. Both are important, and knowing how long they visit, how many pages they view, and how often they return is very helpful to understanding what you’re doing right and what you can improve. The more people who know about you, your products and your services, the more you build your reputation–and this approach will eventually lead to sales.

A couple of great features on Google Analytics you might want to check out are the Visitor Trending section and the Average Pageviews section. Get familiar with this portion of Google Analytics because this is where you learn the most about your visitors–how long they stay, how many pages they visit, and over time, you want to improve your average.

Next, visit the New vs. Returning Visitors section. Here, you’ll learn everything from bounce rate, unique visitors, and time on site. It’s like having a webcam showing you which items a customer picks up, and which ones they bring to the register to purchase. You won’t begin to understand it until you’ve let some time pass as you track your website’s visits.

As you get comfortable with Google Analytics, you can begin to make form a solid plan of action. You can brainstorm about ways to build viewer loyalty and gain those wonderful return visits, as well as reaching out to new viewers that help spread the word about your business and business website.

Something great happens as you continue to build your online presence. You become proud of what you’ve accomplished. You set goals and then get to celebrate achieving them–and every small success cheers you on.

Tags: , ,
Posted in Small Business Internet Marketing, Tools for Small Business, Tracking & Analytics, website development | 3 Comments »

My Social Media Life is Getting Out of Hand! Manage Your Online Time

Monday, April 13th, 2009

You were told to Twitter, to get a Facebook and a LinkedIn account, to join a few business based social media sites and create a social media campaign to get your name out there. So you did–and now you’re overwhelmed. People want to be your “friend,” they keep answering you, asking questions, inquiring about your small business and you feel obligated to write them back. But there’s that business thing you’re running that’s getting in the way of your social media life! How to manage it all? Create a social media desktop.

A social media desktop will help you keep track of all your posts and who comments at one central place. It will also help you keep track of what’s going on with other social media sites who are also focused on your topics and keywords. What makes it so easy to track is RSS feeds. That’s Really Simple Syndication, which will allow you to follow many sites and keep them in a single place.

Which sites would you like to follow? Twitter, YouTube, Flickr, blogs and news updates from Google or MSN are good choices.

Why is this important? Because a social media desktop will help you start to know how your efforts are paying off. You will get to see a running commentary of what people are saying to you, about you, and your business as well as what’s happening in your field.

The major RSS services are iGoogle, MyYahoo! and Netvibes. You can set up an iGoogle, MyYahoo! or Netvibes homepage, and once you do this, you can list websites, blogs, or social media sites you’d like to follow–and many of them will have an RSS feed icon, which all you have to do is click on it and it will be added.

Your social media desktop can help you streamline your online efforts, but once again, so RSS feed every site you like or you’ll be right back to being overwhelmed. Only list the ones you are compelled to visit again and again. Enjoy viewing them all at once, and at your convenience. That’s online marketing and networking at its best.

Tags: , ,
Posted in Networking for Small Business, Small Business Internet Marketing, Social Media, Tools for Small Business | 7 Comments »

Are You Staging Your Comeback? How Small Businesses Can Make a Difference

Saturday, April 4th, 2009
    Things are starting to happen. President Obama’s stimulus package is now in place, and people are just plain tired of being miserable. Besides, it’s spring. We’ve endured the winter, the economic kick in the gut, the financial fall out–but life goes on. Some people are fortunate enough to get new jobs, and even the real estate market showed a small sign of life last month. If you’re a small business and you’ve been limping along, it’s time to make some plans.

    Eveyone has had to tighten the reigns, and even though it’s going to be a slow comeback, it’s time to think about the future. We had to nix those three and five year goals we made back in 2007, 2008 because it’s a “new economy.” But that doesn’t mean that you can’t regroup and make more realistic plans.

    Stage Your Comeback by Asking These Questions:

      What have we learned?
      What are we really good at?
      What’s the meat and potatoes of our business?
      What areas can we specialize in?
      How can we protect our business financially?
      How can we best care for our employees and meet our financial goals?
      What online and traditional marketing techniques have worked in the “new economy,” and what has proved less useful?
      Who are we networking with–and who should be we networking with?
      Are we using our tools (website, blog, e-newsletter) to build an online presence?
      How can we incorporate “green” practices in your business and personal life?

    Everyone’s office is leaner. Perhaps you moved your small business home, or had to cut your staff. Perhaps you sold off some of your product line or tailored your services to meet the market. Maybe you’re now offering maintenance to your customers more than you’e selling them new products. That’s okay. Now you know–what works and what doesn’t.

    Begin to stage your comeback. Most likely, it’ll be a bit more conservative than those goals you made back in 2007/2008, but we’re different now. We’re all grateful to work, grateful to have a business, and we’re adjusting.

    Your small business could make a difference–in your community, your online community, with your loyal customers who have stood by you. As you move forward–know that as our country rebuilds, you’re part of the new foundation.

Tags: ,
Posted in Business Writing, Networking for Small Business, PR for Small Business, Reputation Management, Tools for Small Business, Traditional Marketing for Small Business | No Comments »