Posts Tagged ‘Google Places’

Is Your Small Business Like A Fly On An Elephant?

Monday, September 12th, 2011

If you read blog posts like this one you might come away with the impression that your small local business is insignificant, worthless, and doomed to get lost in the great cyberspace shuffle. Don’t believe it for a minute. First off, Mike Blumenthal is absolutely correct about Google’s algorithm. It is impersonal and computational. But that doesn’t mean you don’t deserve a better ranking.

What should you if you find your small business not having the ranking in Google Places that you think it deserves? Will writing a letter to Google make it better? Not likely.

What I suggest is studying Google’s rankings to get some kind of clue as to how the rankings are the way they are. One of the most important things to remember about Google Places rankings is that they are based in part on distance from the searcher. So if your business is located in a southern suburb of your city and a searcher on the north side of town is looking for your type of business, you may or may not appear in their search results depending on how they write their query and how much competition you have. That’s vague, I know, but that’s how the algorithm works.

If you feel lost in the cyberspace shuffle and you’re wondering why your business isn’t ranking better in Google Places – or anywhere else – contact an Internet marketing expert for a consultation.

Google Places Rocks!

Friday, July 22nd, 2011

If you’ve been wondering just when Google Places was going to get its act together and starting being social in a social media world, it’s time to relax. They’re actually getting there.

For the record, I’ve kind of been wondering myself. Just when is Google Places going to allow you to do more than list your business and rate other businesses in a website environment that looks like it was built in 1998? Well, take a look at Google Places now.

Google’s Lat Long blog has announced some upgrades to Google Places recently.

Google has made it easy for you to upload a photo to your Google Places profile, which is now linked to your Google account profile in a very obvious way. You can also see all of your reviews on a single page, making the review process simpler and a lot more fun (I love the way that Google has formatted the reviews pages so that users can easily give their favorite places stars and easily write and edit reviews).

When users log into their Google Places account, they’ll now receive recommendations based on past places visited and location. If you are an existing business near another business that has been reviewed, there’s a good chance that you’ll be reviewed too.

Another nice feature is the ability, and the ease of it, of adding friends to your Google Places profile. I really like that feature!

There is no better time than now to encourage your customers to stop by Google Places and give you an honest review. Make sure you stress “honest.”

Google Goes Local With Local Search

Thursday, May 5th, 2011

It might seem strange to consider it news that Google is taking its local search offerings local, but as Frank Reed put it, they’re putting a human face on it.

One interesting thing that Frank brings out in this article, and if you perform a lot of local searches you probably already were aware of this, is that you don’t have to add a local qualifier with certain search terms like “pizza” and “movie theaters.” Google does that automatically for you based on your IP address, or based on your personalized settings if you are a user of Google’s personalized search features.

I’m pretty certain, and I’m sure Frank would agree, that Google Places will be the main focus on Google’s local efforts far into the future. No matter what innovations the search engine introduces, it will likely involve Google Places in some way.

This is why I think the No. 1 most important thing for any local small business to do is to claim their listing in Google Places (and in Bing’s and Yahoo!’s local directories as well). That should be your starting place for online local marketing.

I’m with Frank on one thing. I’m anxious to see what Google is going to do with local search marketing based on this effort to “reach out” to small businesses.”

Reviews On Google Places No Longer A Headache

Saturday, August 7th, 2010

Reviews can be a small business owners worst nightmare so you could hear a collective groan from small businesses when Google Places incorporated reviews in search results. To make matters worse, reviews play a significant role in rankings when it comes to local search. If you are a small business, you can now breath a little easier and perhaps put a smile on your face – Google has opened the door for you to respond to reviews – and that’s not just poor reviews either.

From a marketing, branding and reputation management perspective, it’s good news.  I’ll even throw a social angle in as well. I suggest that every time someone leaves a review, you respond. However, I do urge caution in two areas.

First, don’t respond with a simple ‘thanks for your comment’ type responses. Make your response count and there are numerous options open to you. You can include references to upgrades, related products or services, and at the same time, further optimize a keyword or two.

My second word of warning, don’t abuse the response by filling it with keywords for example, or by denigrating the customer. If it’s a negative review, then respond appropriately treating it as a customer relations issue. Remember, others will see your response and judge your business on the contents of that comment.

It’s certainly nice to see Google responding to the wishes of small business for a change. Google Places, if you have a local business, be sure to claim it through Google Places then treat any reviews as opportunities to further promote your business.

Google Local Is Going Google Places

Thursday, April 22nd, 2010

If you haven’t claimed your free listing in Google’s Local Business Center then you may not ever get to. It’s being renamed to Google Places.

If you’re interested, Frances Mary Krug has the low down on why Google doesn’t have its own domain name for Google Places – yet. You can read it at Search Marketing Standard.

So far, I haven’t seen a whole lot of changes in the way the program works, but I’d expect to see a few down the road. One thing that is new is the ability to define a service area and hide your actual physical address, which is a good feature if you run your business out of your home. You can learn more about this and other Google Places features in this YouTube video.

Google is adding other new features to the service as well, but some of them are paid services. These include:

  • The addition of Tags for businesses in certain cities ($25 charge)
  • Photo shoots of your business
  • Customized QR codes
  • Add real-time updates to your place page (cool feature)

You can learn more about these and other features of Google Places on the official Google Blog.

When you consider how many searches are local (Google says it’s one in five) then having a listing at Google Places makes a lot of sense. Wouldn’t you agree?