Posts Tagged ‘generation y’

How Social Media Is Changing The Rules For Business

Friday, November 13th, 2009

A couple of years ago I’d have been offended if I’d been giving a speech and half my audience was looking down at their cell phones. I’d have thought I must not be engaging their attention enough. Now, I just say “Tweet the Meet!” In other words, feel free to use your cell phones throughout my presentation and let others know what you are learning. It’s a whole new world.

What’s changed?

Attitudes. And there’s really no other explanation. Our attitudes about a lot of things have changed as a result of new technology and social media. I love this quote from Bill Thompson, a BBC journalist:

Behaviours developed for the industrial age simply cannot cope with the new possibilities for information sharing.

When audience members discuss my meeting with them as the meeting is going on they are effectively extending my reach – and my audience. They are marketing for me. And that’s OK.

Of course, some people would say all this connectedness is really tearing us apart. It’s making us less human. Driving a wedge between us socially. But I don’t think so. By 2011, Generation Y – people between the ages of 16 and 34 – will outnumber the baby boomer generation. You want to know something interesting? Ninety-six (96%) percent of them use social media on a daily basis. It’s a part of their normal routine. They text, they Facebook, they Twitter, and they communicate with each other this way every day. It’s also how they’ll do business next year and next decade.

All of this connectedness is really a difference between eras, perhaps even cultures. The baby boomer generation had their way and it was different than the way their parents and grandparents did things in the old world. The next generation will have their way and it will be different than the way of their parents and grandparents. We older folks will either adapt or fall by the wayside. As for me, I plan to adapt. It’s a new world and social media is helping to shape it.

Is Marketing To Generation Y Any Different?

Thursday, June 12th, 2008

You bet it is. This article tells it better than I can. But I’d like to point out a few things that I found interesting:

But when it comes to making decisions, Gen Y tends to rely on their network of friends and their recommendations, not traditional ads. “Ads that push a slogan, an image, and a feeling, the younger consumer is not going to go for,” says James R. Palczynski, retail analyst for Ladenburg Thalmann & Co. Instead, they respond to “humor, irony, and the unvarnished truth.” They’re also somewhat distrusting of ads, which is why grassroots efforts can also work. However, don’t get too comfortable, Gen Y doesn’t have brand loyalty – they’re quick to move the next big thing.

Take away: Cut the five-second soundbite. No canned elevator speeches. And don’t expect Gen Y to love you enough to live with you for the rest of your life (I’m not talking about marriage here).

Traditional advertisers know that young people are the most easily persuaded demographic in the world because they don’t have brand loyalty and their willing to try new things. That may change with the younger set today. No brand loyalty means never, not not yet. And did you get that part about valuation of peer opinions and attitudes? If you want to reach Generation Y, you’ve got to give them the ability to communicate directly with their friends about you and not be afraid of what they’ll say. Internet marketing is the only medium that allows you to do that comfortably, affordably, and conveniently.

Web Sites Will Need to Cater to Shorter Attention Spans: No more long boring text! Thanks to constant media input, Gen Y has shorter attention spans and their “grasshopper minds” leap quickly from topic to topic. (They also didn’t read this whole article…too long!)

Take away: Short, snappy articles with short, snappy sentences. And lots of multimedia.

Generation Y, who sees the mobile as a social device first and an information device second, is not using today’s mobile search as much as expected. But Generation Y is using mobile phones to access social networks.”

Take away: Make your website social and mobile accessible.

What Internet marketing is all about.