Posts Tagged ‘credibility’

How To Get Instant Credibility

Thursday, October 27th, 2011

If you are a small business owner and trying to pave a path to your door for your customers to follow in getting to know you better and do business with you, then the one thing you should prioritize above everything else is writing a book.

That’s right. Writing and publishing a book will give you instant credibility. Here’s why.

When people hold something tangible in their hands, they know it’s real. When you have your name on the cover of a book, you become an instant authority. Remember, the first half of “authority” is “author.”

So become an author.

It’s not easy. In fact, it’s easier said than done. But it can be done. By writing a book on your topic and offering it for sale on your blog or website, you tell your prospects and your customers that you are a person who knows your business. You are an expert.

So what’s it take to be a published author? It’s easier than you think. You first have to write a book. Then you can spend a couple of hundred dollars to have your first 50 or 100 books published through one of many Publish On Demand publishers on the Internet (be sure to do your homework and find a reputable publisher). Then you start marketing.

If you want instant credibility, write a book. Put the authority in author.

How To Build Trust

Tuesday, June 2nd, 2009

Credibility is perhaps the most important characteristic for any small business owner. Customers will not do business with you if they don’t trust you. They must believe in you if they are going to hand over their hard earned money. But how do you get them to trust you when they don’t know know you?

It’s a good question. And it really all boils down to one thing: Authenticity.

Don’t try to be something you’re not. Be who you are and be honest about it. Don’t tell tales, communicate through fables. Be a teacher and a mentor, not the class clown. Never give up, but give in every now and then. Don’t sell yourself (or your customers) short, but sell them on your expertise with honesty, integrity, and courage.

You want your customers and potential customers to see you as the authority in your niche. To do that, you have to build in certain habits to your daily routine. Always do what you say you’ll do. Follow through on all your promises. Under-promise and over-deliver. Encourage conversation. Take criticism well. Be the change you want to see in others. These traits build trust. Oh, and cut out the fluff.